FAQ — Frequently Asked Questions
✦ We answer everything ✦
Frequently Asked Questions
Have doubts? That's normal — each piece of jewelry is unique. Here are the answers to the most common questions.
How long does it take to create a piece of jewelry?
Since each creation is handmade, lead times are generally 2 to 6 weeks depending on the complexity of your project.
What keepsakes can I send?
Bouquets, dried flowers, prints, symbolic fabrics, pet fur, or any item rich in history. If you have any doubts, contact us.
How do I send my flowers?
After your order, you will receive detailed instructions on how to prepare and ship your keepsake with peace of mind.
Do the flowers retain their color?
Flowers may naturally evolve slightly over time — which makes each piece even more unique and vibrant.
Can I gift a Trésors Figés jewel?
Absolutely. Our creations are designed as deeply emotional gifts, delivered in an elegant box ready for gifting.
Can I request a custom creation?
Yes, we also offer fully customized projects. Contact us at contact@tresorsfiges.com to discuss.
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Each project is unique — don't hesitate to write to us, we will respond with care.
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