Production, delivery, and return times
✦ Transparency ✦
Lead times, delivery & returns
⏳ Handcrafted production
Each piece of jewelry is handmade in our workshop. Manufacturing lead times are 2 to 6 weeks depending on the complexity of your creation, starting from the reception of your elements.
📦 Delivery
Your jewelry is shipped in a premium case, carefully packaged.
- ✦ Metropolitan France: 3 to 7 working days
- ✦ Europe: 5 to 10 working days
- ✦ International: 10 to 21 working days
🔄 Returns & refunds
Due to their entirely personalized nature, our jewelry cannot be returned or exchanged, except in the case of a proven manufacturing defect. In this case, please contact us within 14 days at contact@tresorsfiges.com with supporting photos.