Terms and Conditions of Sale
✦ Legal Information ✦
General Terms and Conditions of Sale
Effective June 1, 2026
1. Seller Identification
Trésors Figés — Handcrafted Emotional Jewelry. Contact us via our form.
2. Products
Each piece of jewelry is a unique handmade creation, made from elements sent by the customer. Due to their personalized nature, jewelry cannot be exchanged or refunded unless there is a proven manufacturing defect.
3. Orders
Any order implies acceptance of these General Terms and Conditions of Sale. The order is confirmed upon receipt of payment and the elements to be preserved.
4. Prices
Prices are indicated in euros, including all taxes. Trésors Figés reserves the right to modify its prices at any time. The applicable price is the one in force at the time of the order.
5. Payment
Payment is due in full upon order. Transactions are secured via Shopify Payments.
6. Manufacturing and Delivery Times
Manufacturing times range from 2 to 6 weeks, depending on the creation. Delivery then takes 3 to 7 business days within metropolitan France.
7. Right of Withdrawal
In accordance with article L221-28 of the Consumer Code, the right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalized.
8. Disputes
In the event of a dispute, an amicable solution will be sought first. Failing that, French courts will have jurisdiction.